New customer, had same mechanic for 8 yrs. Very kind. Called to verify repairs and dollar amounts. Even offer rides home if needed when close. My only complaints are, i feel like they may try to draw u in with up sales. Called twice with them while working on my car. Also anything but a stock oem car prob not recommended. Like muscle car or tuners or just modified cars in general. Did have good price on labor and were prompt. Good hours.